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SPRINT PHYSIOTHERAPY PRIVACY POLICY

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Sprint Physiotherapy is serious about protecting their client’s privacy. Our privacy policy will outline what information we collect about our clients at Sprint Physiotherapy Ltd and how we use it

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Forms

If you are booking an appointment via the website on www.sprintphysio.co.uk, you will be asked to provide some personal information. This information will be used to create a client profile on our appointment database in order for us to be able to offer an appointment slot or to contact you about a request you may have submitted. This information will be stored in a secure and confidential web-based database and will not be passed to any third party organisation.

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Any medical details that you may send to us electronically for assessment of your condition, arrangement of appointment or any other enquiry may be transmitted to our Sprint Physiotherapy Limited clinicians.

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By sending us your details, health records, referrals etc. you consent and accept that it may be necessary for us to forward these clinical details electronically or in other formats.

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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Log data

When you visit our Sprint Physiotherapy Limited website, we may also collect information as a Log Data which is sent from our browser. This may include information such as your computer's IP address (Internet Protocol) browser type, geographical location, the pages that you may visit on our website and the length of time spent on them (www.sprintphysio.co.uk). Third party services such as Google

Analytics may be used to monitor and analyse this information to improve the content and design of our website. These third party service providers have their own privacy policies addressing how they use such information.

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Cookies

We use "cookies" on our website so it can function correctly. Although these will collect information, none of these will store personal information.  You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website and associated online services.

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Marketing

We may use your information to contact you with any service updates, special offers or quarterly newsletters.  You can choose to opt in to Sprint Physiotherapy Limited when completing your registration form at your initial assessment with one of our clinicians.  Will not disclose any of your details to any third party marketing entities.

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Our website contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site.  We strongly advise you to review the Privacy Policy of every site you visit.

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Our Details

Our company name is Sprint Physiotherapy and we operate from 2 Drayson Mews, High Street Kensington, London, W8 4LY.  You can contact us directly via this web site, via email at info@sprintphysio.co.uk, or via telephone on 02079381350.

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Questions or concerns

If you have any questions or complaints about how we’re using your data, please contact us through the channels listed above.

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